Terms and Conditions of Use

Last updated: November 1, 2023

1. Acceptance of Terms

By accessing and using the technical diagnostic platform SymptomPro (the "Platform"), you agree to comply with these Terms and Conditions (the "Terms"). If you do not agree with any of their provisions, you are not permitted to use our services.

2. Description of Services

The SymptomPro Platform is a professional technical diagnostic tool for complex software systems and IT networks. Services include, but are not limited to:

  • Identifying code errors and potential vulnerabilities.
  • Monitoring and analyzing performance indicators for servers and networks.
  • Generating reports and suggestions for optimizing digital infrastructure.

We do not provide medical advice, health-related services, childcare, or religious services. All references to "symptoms," "diagnosis," and "treatment" are technical metaphors strictly related to the IT field.

3. User Rights and Obligations

The User has the right to:

  • Access the Platform's functionalities according to the chosen plan.
  • Receive reports and analyses based on the data entered.
  • Request technical assistance through official channels.

The User undertakes to:

  • Provide accurate and complete information for analysis.
  • Not use the Platform for illegal activities or activities that infringe on the rights of third parties.
  • Not reverse-engineer, decompile, or attempt to obtain the Platform's source code.
  • Assume full responsibility for decisions made based on the generated analyses.

4. Limitation of Liability

The Platform is provided "as is" and "as available." SymptomPro does not guarantee that the services will be uninterrupted, error-free, or that the results will be 100% accurate. We assume no liability for any direct, indirect, incidental, or consequential losses resulting from the use or inability to use the Platform.

5. Intellectual Property

All intellectual property rights to the Platform, including the code, interface, logos, and documentation, belong to SymptomPro or its licensors. Use of the services does not grant you ownership rights over these assets.

6. Termination

We reserve the right to suspend or terminate the User's access to the Platform, without prior notice, in case of violation of these Terms. The User may cease using the services at any time.

7. Modifications to the Terms

We reserve the right to modify these Terms at any time. The updated version will be posted on this page. Continued use of the Platform after the modifications are published constitutes acceptance of the new text.

8. Contact for Legal Questions

For any questions regarding these Terms and Conditions, please contact us at:

Address: Aleea PadiČ™ no. 29, bl. A, sc. B, et. 73, ap. 29

Phone: 0747373242

Email: info@symptompro.com

Please also consult the Privacy Policy and Disclaimer for complete information.

Cookies on this site

We use cookies to improve your browsing experience and to analyze site traffic. By continuing to browse, you agree to our privacy policy. Data is processed securely and only for the stated purposes.

RO EN